Antony, Lucy & Jaffa, Carlisle

We first contacted Brian through the dogs listen up website as our chocolate lab (Jaffa cake) turned 1 year old, and to be honest we had run out of ideas. Jaffa had started to take over the house and walks were getting so stressful that I would no longer walk Jaffa alone, as he had pulled me off my feet more than once.
He has always been very nervous around anyone apart for my husband and myself but this had got to the stage where he would bark constantly at anyone coming in the to house, and if we stopped to talk to someone while out walking or had to walk to close to other people he would become very distressed. Then Brian arrived in to our lives and we have not looked back. We have listen and followed all of Brian’s advice from heel work to diet, and I am pleased to say that Jaffa is now our dog, not lord and master of our house, he now sits, lies down, stays and most importantly understands the word No 99% of the time. He is still shy with other people but will walk with a complete stranger and not freak out. He also loves Brian and get so excited when Brian arrives for a training session you can’t help but to laugh at him trying to goad Brian in to playing with him. In short he is now a healthier happier dog and we are much happier owners. We will greatly miss our sessions with Brian but know that he is just there at the end of the phone if we ever need him.